Kamis, 12 November 2009

Housekeeping

Peranan Roomboy Pada Operasional Housekeeping Department Untuk Meningkatkan Pelayanan Kamar Di Hotel Emerald Garden Internasional
Melihat perkembangan pariwisata yang semakin maju, maka dengan demikian dunia perhotelan perlu mendapatkan perhatian innya yang disediakan bagi umum dan bertujuan mencari keuntungan yang sebesar-besarnya. Adapun bagian operasional di hotel meliputi, Front Office, Housekeeping dan Food and Beverage Department. Salah satu bagian operasional yang sangat penting adalah tata graha yang sering dikenal dengan Housekeeping. Tata graha berkaitan dengan kelancaran penyiapan dan pemeliharaan kebersihan kamar. Seksi-seksi atau bagian tata graha yang bertugas meliputi Houseman, Gardening, Swimming Pool, uniform, Room Section, Linen Room. Housekeeping Department adalah bagian dari hotel yang bertanggung jawab atas kebersihan, kerapian, dan kenyamanan kamar (guest room), ruagan umum, restoran, bar, dan outlet. Karena pendapatan hotel yang paling besar berasal dari penyewaann kamar maka tata graha harus diperhatikan dengan baik agar para tamu betah tiggal di hotel. Untuk itu hal-hal inilah yang penulis uraikan mengenai cara yang digunakan Hotel Emerald Garden dalam menarik simpati para tamu khususnya pada jasa pelayanan kamar yang ditangani oleh Housekeeping agar tamu betah menginap dan selalu menggunakan jasa pelayanan lainnya yang disediakan oleh Emerald Garden Hotel.

ranan Pekerjaan Housekeeping Department Di Best Western Hotel Asean Internasional Medan
Sejalan dengan perkembangan pariwisata, dunia perhotelan perlu mendapat perhatian. Sebagai badan usaha yang bergerak di bidang jasa akomodasi, industri perhotelan akan terus berkembang dengan meningkatkan pelayanannya. Pelayanan yang baik mulai dari Front Office, Housekeeping, atau Food and Baverage Department. Bagian tata graha atau dikenal dengan Housekeeping, yang merupakan salah satu departemen yang sangat penting dalam hal pemeliharaan Inventary Hotel, penyediaan peralatan atau prabot, kebersihan, keindahan, dan kenyamanan, restoran, bar dan outlet lain, bagian-bagian yang mendukung tugas dari Housekeeping Department adalah Houseman, Gardening, Swimming pool, Uniform, Linen room, Room section. Hal-hal ini yang penulis ingin uraikan mengenai cara-cara yang digunakan hotel Asean Internasional dalam mendukung bagian Housekeeping, khususnya dalam menjaga kebersihan atau Hygiene Sanitasinya pada Guest room dan Public area agar tamu selalu menggunakan jasa pelayanan dan fasilitas hotel Asean Internasional.


Housekeeping/Cabin Steward Positions onboard Cruise Ships
Cruise Ship Chief Steward/Housekeeper: He/she is responsible to the Hotel Manager and is the supervisor of the Housekeeping Department. The duties of this job include managing staff, scheduling, cleanliness of all passenger cabins, public areas with the exception of the dining room, offices and crew areas.
Salary: (Approx: £1,750 - £1,950 per month) depending on the percentage of gratuities
Cruise Ship Assistant Chief Steward/Housekeeper: Supervises day to day operations of the department as directed by Chief Steward – professional experience in hotels or prior ship experience in related position required. Very good English language skills required
Salary:. Approx: (£1,350 - £1,500 per month) depending of percentage of gratuities
Cruise Ship Head Room Steward: Supervises assigned station of cabins and cabin stewards as directed by Floor Supervisor) - experience in hotels or prior cruise ship experience required.
Salary: (Approx: £1,350 - £1,500 per month) depending on gratuities.
Cruise Ship Cabin Stewards/Stewardess: Cleans and maintains passenger cabins, room service as requested, organises laundry/dry cleaning as per guest's requests. Assists at embarkation, and meeting of guests.
Salary:) depending on percentage of gratuities. (Most cabin stewards are responsible for approximately 15 cabins comprising of two people per cabin and are paid £2.50 per person per day in gratuities.)
Cruise Ship Assistant Cabin Steward/Stewardess: Daily cleaning of passenger cabins - no experience required, although some experience would be an advantage. Basic English Language skills required.
Salary (Approx: £600 - £750 per month) depending on gratuities.
Cruise Ship Floor Supervisor: Supervises assigned floor of cabins and cabin stewards as directed by the Chief Housekeeper. Professional experience in hotels or prior ship experience in related position required. Very good English language skills required.
Salary (Approx: £1,200 - £1,600 per month) depending of percentage of gratuities.
Cruise Ship Butlers: In many of the more exclusive ships there are Butlers to pander to the requests of the passengers in the Penthouse Suites. Appropriate training and/or experience is essential for such work. Although the hours are long gratuities are generally excellent.
Salary (Approx: £2,000 - £2,100 per month) including gratuities.
Cruise Ship Bell Captain: Supervises bell staff, delivery of room service meals, gifts and flowers. Entry-level position. No experience required.
Salary: (Approx: £750 - £850 per month) depending on gratuities
Cruise Ship Cleaner/Utility Cleaner: Daily cleaning of all public areas. Entry level position. No experience required.
Salary:. (Approx: £600 - £700 per month)
Cruise Ship Laundry Supervisor: Supervises laundry department and dry cleaning of all passenger garments. Some experience in hotels or prior ship experience in related position required.
Salary: (Approx: £850 - £1,000 per month)
Cruise Ship Assistant Laundry Supervisor: Supervises laundry department and dry cleaning of officers, management, staff and crew garments as directed by Laundry Supervisor. Some experience in Hotels or prior ship experience in related position required.
Salary (Approx: £650 - £800 per month)
Cruise Ship Laundry Man/Linen Keeper: Support staff for laundry facilities, laundry and cleaning of all passengers, officer, management and staff garments. No experience required. Entry-level position.
Salary: (Approx: £500 - £600 per month)
Cruise Ship Pool Attendant: Cleaning and maintenance of all pool areas. No experience required.
Salary:, (Approx: £450 - £600 per month)
THE ABOVE SALARIES ARE AVERAGE SALARIES. IN ADDITION YOUR FOOD AND ACCOMMODATION IS INCLUDED AND YOUR SALARY IS NORMALLY TAX FREE IF YOUR CONTRACT IS FOR SIX MONTHS AND OVER. THESE CONTRACTS ARE RENEWABLE.

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